Spent a few hours in the Emergency Room (ER) today. The son has caught a nasty virus and he was in respiratory distress. Took him to his pediatrician and she sent us to the ER.
Have I mentioned before that it is a crime to fall sick in this country? And the medical system is the #1 thing I hate about this country? Well, if I haven't, I now have.
I've had the pleasure of visiting the ER a few times, either for myself or for others. And rarely it has been a pleasant experience. Today was frustrating, initially, but we came across a really nice physician who thought on the same lines as I did, and agreed on a treatment plan that I proposed, and somewhere, by doing that, he kept a hope alive in me that there are always a few good individuals in every bad system.
Frustration #1 - From the moment we checked in, it took them 90 minutes to get my son his first breathing treatment. I could have done this myself with the nebulizer at home in 10 minutes. The reason for the delay? No one told the respiratory technician which medicine to give. So he was hanging out with us waiting for an order to be placed. I mean, really? People are that lame and slow when a 15 month old is waiting to receive treatment at the other end?
Frustration #2 - His charts said that he had already been checked for flu virus. They do a nose swab these days to check if he tests positive for influenza. But I clearly remembered that a nose swab was not done. My friend A concurred. So we brought it up to the physician and he sent a technician to do it. Another lesson for US folks - ALWAYS find someone to be your advocate when admitted to a hospital - ER or otherwise. I have nightmarish personal stories to share.
Observation - Except for one female nurse at checkin, all staff we encountered was male. And I always thought female nurses far outnumbered their male counterparts.
Observation - They don't keep kid friendly snacks around. Thank God our home is close by and we were able to stock ourselves with food, water, milk and supplies. But if not, all they offered to my child was "apple juice from concentrate" which he has never tasted in his life so he would spit it out for sure. I mean, how much does it cost to keep a few goldfish crackers, cheerios, nuts, or fruits like bananas and apples?
Observation - You REALLY feel alone when illness strikes you in this country. Unless you explicitly make a phone call and tell someone (or post a FB update which I prefer not to), they would not know what is going on. Whereas back home, you go missing for an hour unplanned and people look out for you. I remember when my daughter was hospitalized for a day during my last visit. My 74 year old bapuji dropped all his work and came to spend time with her. She enjoyed his company SO much - they read books, talked, slept, ate, and had a great time.
I feel very blessed to have my friend A. He not only came with us to ER and helped us manage both kids, but he also cooked dinner for us (organic veggie stir fry with baked tofu) after we returned home. It cannot get any better than that. So, contradicting my above statement where I said you really feel alone - sometimes, all it takes is one individual to pull you through a tough situation. I'm glad I had that someone today.
I'm watching my baby breathe heavily as I write this post. He is fine, but still sick. We will be home with him for the next few days to help him get better. Thankfully, he is still very perky, and playful. Just a while ago, we woke him up for his breathing treatment and he was roughhousing with me. I hope he gets better really really soon. Please please pray for him!